Landline Texting: 6 Reasons Why It’s Time to Use Your Business Number to Text Patients
Your customers send texts all day long. They may already be texting your practice’s landline phone number, but messages are bouncing back. Wouldn’t it be nice to engage with them where they like to communicate best?
The great news is you can do something about it now! Set up your business’s landline phone number to both send and receive texts. That way, you can text patients from your landline!
Save 15+ Hours of Staff Time Per Month!
Here are a few reasons you should enable landline texting on your existing business phone number:
1. Keep Your Existing Number
Your phone number feels like part of your practice’s identity—it’s been with you from the start. It’s printed everywhere: on your marketing materials, business cards, letterhead, etc. And it would be expensive and a hassle to try to change it.
You don’t have to!
Using Zingit’s practice growth software, you can convert your existing phone number into one that can send and receive text messages.
2. Send and Receive Text Messages Easily
Your text message will make its way to your patients or potential patients, and their phone carrier may even identify the sender for them. Moreover, if your existing patients programmed your number into their phones, they’ll recognize texts from your landline number.
3. 2-Way Texting with Patients by Landline Texting
Texting shouldn’t be seen as a way to blast message after message to your patients. Instead, view messaging as a way to engage patients and get human 1-on-1 conversations going.
In your practice, receive messages from patients in the universal messaging Zingit Inbox to get two-way conversations going.
When you convert your existing landline phone number, any message a patient sends initiates a conversation and takes your engagement beyond a one-way blast.
4. Reach Patients Reliably
People ignore phone calls from numbers that aren’t saved in their phones. As such, sending texts is the only way to get through.
According to customer communication research, 98% of text messages are opened and read.
Moreover, texting patients is an opportunity to reach them how they prefer. In a recent survey, 90% of people reported they’d rather communicate with businesses via text than the phone.
5. Reach Patients Fast
According to an often-cited study from 2007, 91% of people keep their mobile phone within arm’s reach all of the time. Imagine what that number would be in 2023! Furthermore, 90% of text messages are read within three minutes.
If you want the best chance to communicate with customers, texting is the place.
Ready to Use Landline Texting in Your Healthcare Practice?
Converting to landline texting is simple by using Zingit. Our chiropractic growth software can do so much more for you, too!
Once your office landline number can be used to send and receive texts, you can:
- Use Zingit to automate conversations that recall inactive patients
- help patients reschedule missed appointments easily
- Guide the full patient experience from scheduling to appointment preparation
- Automatically request online reviews after a great visit
Our platform will help you reach and hear back from patients on a whole new level.
Interested in learning more about how your practice can use landline texting to communicate with customers? Set up your demo today.